Privacy policy

Privacy Policy

Last Updated: May 15 2026

At Lucialiving, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details
  • Order history
  • Device and browser information
  • IP address and website usage data

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our website and shopping experience
  • Prevent fraudulent transactions
  • Communicate promotional offers and updates
  • Comply with legal obligations

Payment Security

All payments are processed securely through trusted third-party payment providers. Lucia Living does not store your full payment card information on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance your shopping experience.

You can disable cookies through your browser settings at any time.

Marketing Communications

By providing your email address, you may receive promotional emails and updates from Lucia Living.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We do not sell your personal information.

Your information may be shared only with trusted service providers necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website and analytics providers
  • Customer support platforms

These third parties are only given the information necessary to perform their services securely.

Data Protection

We implement industry-standard security measures to help protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us directly.

Children's Privacy

Lucia Living does not knowingly collect personal information from children under the age of 13.

Policy Updates

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised date.

Contact Information

Email: support@lucialiving.shop
Phone: +1 901-565-0612
Address: 312 West 2nd Street, Casper, WY 82601, United States